Archive for February, 2011

WOLMED Patients Give Great Feedback in 2010

Monday, February 14th, 2011

WOLMED Patient Feedback:  Direct Quotes from Happy Patients in 2010

 1.     Best people I’ve ever encountered and the doctor is great!

2.     They were great!

3.     Everyone is always very nice.

4.     I like you guys.

5.     Above and beyond.  Thank you.

6.     I work hard and so do your people.

7.     The staff here and care I received at WOLMED has been first rate.  I recommend you to all my colleagues.  Thank you.

8.     Love WOLMED!!

9.     Awesome!!

10.   Staff very friendly.

11.     Everyone is friendly.

12.    EXCELLENT!

13.    Great job!

14.     They are wonderful!

15.    Very nice and helpful.  Dr. Helsten always treats me with dignity.

16.    Love coming here!

17.     Very welcoming staff.

18.      Staff very concerned with health and improvement.

19.      Dr. Wolski is my favorite doctor.

20.     Lovely staff and doctor.

21.      WOLMED is the best clinic ever.  Dr. Helsten, Janet, and all staff are superior.

22.      You guys are awesome!

23.      Dr. Wolski and staff rock!

24.      You all are always professional and sweet.  Your availability is beyond amazing.  My husband and I are lucky to have ya’ll around. 

25.      Great medical care with a very friendly staff.

26.       The doctor was wonderful.  He was not only knowledgeable but compassionate and empathetic.

27.      Ya’ll are always great.

28.      The staff is wonderful and courteous.

29.      Everyone is so nice and generally cares.

30.       Awesome doctor!  Girls up front are awesome!

31.        Love you guys!  You’ve taken care of me for 10 years.

32.       Dr. Helsten is always kind and compassionate.  5 years and still satisfied patient.

33.        The doctor goes above and beyond.

34.       Wonderful operation.  No other clinic like yours.

35.       Simply the best!!!

36.       Love this place and the people.

37.       I wish all doctors were just as caring as Dr. Helsten.

38.       I love WOLMED.  They have been great to me and helpful with getting me better from my injuries.

39.        Always great service and nice people.

40.        No other clinic like Wolski Medical.  Dr. Helsten is one of a kind. Please stay forever.

41.         Janet, you always cheer me up.  Thank you.

42.        Outstanding staff and service!  Have and will continue to recommend to others.

43.        All of your staff is very excellent.  Thank you all.

44.        I like Dr. Helsten.  He is a nice man.

45.        I have been really impressed through this ordeal.  The people here have always been more interested in my health and welfare over money.  Thank you.

 46.       Great attention to detail, especially with dealing with OWCP.

 47.       Helsten is the best!

 48.       I couldn’t begin to say enough about WOLMED.  They really care about you here.

 49.       Great experience!  Thanks.

 50.      The doctors and staff here have been a great help to me.  Thanks.

 51.       You guys are the best!

 52.      Very professional.  They take the time to answer all questions and I never feel rushed.

 53.      Dr. Helsten is the best!!!

 54.      Excellent!  Love Dr. Helsten.

 55.      Excellent!  I’m happy with the care the staff and Dr. Helsten give me.

 56.      The doctor’s staff is wonderful.

 57.      Janet made today so amazing.  Every time I come in here I’m nervous, but she is so nice and I’m very thankful for her.

 58.      Very pleased with entire environment, including the rehab staff.

 59.      Best place anywhere!  I come from Dallas just to be treated here.

 60.     Staff was very friendly and professional.  I really appreciate the service I received.  Thank you.

 61.      Dr. Helsten is the best doctor I have every used.  I drive all the way from Plano to see him.

Dr. Wolski and Dr. Helsten are in During Bad Weather Conditions

Friday, February 4th, 2011

The North Texas area has basically been snowed in for 3 consecutive days now.  Yesterday, I thought for sure that it would all be over, but then I woke up this morning with what looks to be 6 inches of snow in my backyard.  WOLMED Medical in Denton and Dallas, TX never close on bad weather days.  I should know since I’ve been with this practice for 15 years.  If it’s snowing, Dr. Wolski and Dr. Helsten make it to the office.  If the roads are icy, Dr. Wolski and Dr. Helsten  make it to the office.  Yesterday, for example, both of the doctors were in the office ready to help sick and injured patients. 

Like a lot of other business however, 80% of the WOLMED staff in Denton stayed home and 100% of the Dallas staff stayed home.  The roads were just too bad for everyone to make it to work.  I was watching the news and I’m always surprised at the number of cars on the road driving to work.  So many people commute from outside of Dallas and Ft. Worth to get to work.  It’s just so dangerous though, and for that reason, WOLMED’s policy is that during bad weather, we’re probably going to be open, but nobody should drive to work if they can’t do so safely.

Wednesday morning, the traffic report on the news showed car wrecks on every major highway.  Today, the news showed fewer car wrecks due to people finally realizing they should just stay home, but one of the wrecks had an ambulance on the scene.  Today, the Spur 408 and I-20 intersection was closed down to a single lane due to horrible road conditions.  The DFW metroplex has been littered with auto accidents and auto injuries are most certainly inevitable.

Yesterday, Dr. Wolski and Dr. Helsten were in the office, like I said earlier, and we had several patients.  People are still sick when the roads are bad.  They’re still in pain when the roads are bad.  They still need their doctor when the roads are bad.  The WOLMED doctors are committed to helping their patients regardless of the weather conditions.  Last year, I wrote a blog about the United States Postal Service because during bad road conditions, my mail was delivered. 

Rain, sleet, snow – the mail man delivers.  The same is true for Dr. Wolski and Dr. Helsten.