Posts Tagged ‘Postal Workers’
Friday, April 23rd, 2010
If you read our blogs, you know that we are constantly monitoring how well we are doing at meeting the needs of our patients. We have an ongoing survey that lets patients rate us from1 (bad) to 5 (excellent) on our performance. The last 15 patients that rated us gave us perfect 5′s in every area! Some of the comments that were written about us by actual patients were:
Great medical care vith a very friendly staff.
You are always professional and sweet.
Your availability is beyond amazing.
My husband and I are lucky to have ya’ll around.
Dr. Wolski and staff rock!
You are wonderful.
You guys are awesome!
WOL+MED is the best clinic ever!
Dr. Helsten, Janet, and all staff are superior.
Great service!
Lovely staff and doctor.
We really appreciate all of this great feedback and we hope that others will see this and decide to give us a try too. We love giving excellent service!
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Tags: Auto Injuries, Back Injuries, Car Wrecks, Federal Workers Comp, Injured Workers, Knee Injuries, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Pain Management Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Shoulder Injuries, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP
Posted in Patient Satisfaction | No Comments »
Thursday, March 25th, 2010
Recently, WOL+MED has become aware of the many places on the internet that patients can go to and rate their doctors. The majority of things said about WOL+MED doctors is very positive, and even enthusiastic in many cases. Unfortunately, these sites are not able to verify that comments were made by actual patients of the doctor they are rating, or that the ratings are based on actual experiences with the doctors. Nevertheless, the feedback can be very valuable.
One website that allows people to rate doctors uses a 4-star system. Here, Dr. Wolski is rated very favorably, especially from people who we have been able to verify as actual patients of WOL+MED. There was also a bad review on there by a person who we were able to identify as someone who never had an experience with WOL+MED because they were never a patient here. So, to be fair to anyone who is interested in getting actual, true feedback from people who have actually been patients at WOL+MED, we did our own study using the same parameters as those used on the web.
Here’s what we found from a survey of 32 active WOL+MED patients. Patients were asked to rate the doctor on a 5 point scale where 5 is excellent and 1 is bad.
Ease of Appointment – 4.93 out of 5.
Courteous Staff – 4.93 out of 5.
Accurate Diagnosis – 4.93 out of 5.
Follow Up – 4.9 out of 5.
Bedside Manner – 4.84 out of 5.
Spends Time With Me – 4.75 out of 5
As you can see, actual patients at WOL+MED are very happy with the doctors and staff at WOL+MED. Now, take a look at the enthusiastic feedback these patients gave us.
Margaret is so wonderful! She takes time to listen and makes you feel comfortable in the process.
Dr. Shultz is the best. His concern for treatment is very caring and he goes above and beyond to help.
Love this place and the people.
Simply the best!
Wonderful operation. No other clinic like yours. Multitude of services is appreciated.
I wish all doctors were just as caring as Dr. Helsten.
The Doctor and staff are wonderful.
Staff is awesome.
I Love WOL+MED!
I love WOL+MED. They have been great to me and helpful with getting me better from my injuries.
The staff here and care that I received at WOL+MED has been first rate and I recommend you to all my colleagues. Thanks!
Always great service and nice people.
If anyone has a doubt as to how patients feel about the doctors and staff at WOL+MED, just remember the feedback from our actual patients. There’s a very good reason that WOL+MED’s #1 source of new patients is from the referrals of our existing patients. So, if you were hurt at work or in a car wreck, or if you or a family member is sick, give WOL+MED doctors a try. We really do want to be your doctor and we’re committed to making you happy to choose and recommend us.
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Tags: Auto Injuries, Back Injuries, Car Wrecks, Dallas Car Wrecks, Dallas Workers Comp, Denton Car Wrecks, Denton Workers Comp, Dr. Helsten, Dr. Wolski, Edward F Wolski MD, Federal Workers Comp, Happy Patients, Injured Workers, Lewisville Workers Comp, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, New Patient Referrals, Pain Management, Pain Management Denton, Patient Satisfaction, Post Office Injuries, Postal Employees, Postal Workers, Robert Helsten MD, Shoulder Injuries, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Injuries, Wichita Falls Workers Comp, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP, Workers Comp Lewisville TX
Posted in Patient Satisfaction | No Comments »
Monday, March 15th, 2010
WOL+MED Medical is “Giving Back in 2010″. This is the theme we’re rallying around. We worked with the North Texas Food bank during the Thanksgiving and Christmas holidays and provided 4,000 meals! In doing this, we realized that there’s a lot of charitable giving that we can do with such a large office staff. WOL+MED employs nearly 50 people in the Denton area and with such a large staff, we can do a lot of good. Next week, we’re doing a clothing drive with the Salvation Army. They will come to our office in Denton and pick up the clothing, which is very convenient and will help more of our folks give back. Next month (April 16th), WOL+MED will be hosting a blood drive with the America Red Cross and we’re setting a goal of 100 donors. We’ll have BBQ, cold drinks, and a drawing for those who donate. After this, we’ll be participating in another food drive with the National Association of Letter Carriers (NALC) that starts May 5th.
The employees at WOL+MED are very excited about the many opportunities we have available to give back. The events listed above are just the beginning to a very big year in 2010. We plan to be the most giving organization in the area this year.
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Tags: American Red Cross, Federal Workers Comp, North Texas Food Bank, Post Office Injuries, Postal Employees, Postal Workers, Salvation Army, United States Postal Service, WOL+MED
Posted in Giving Back in 2010 | 2 Comments »
Thursday, February 11th, 2010
According to CBS 11, the DFW area set a record of 9.4″ of snow – the most snow to ever fall in a single calendar day (as of 9:30pm). The roads were slick and terrible. Schools were closed, businesses closed early, and the post office delivered. The road in front of my house had snow up to the top of the curb and the mailman drove his mail truck from one mailbox to the next and at just about the same time as every other day. I was amazed at the perseverance of the United States Postal Service. They really do deliver the mail regardless of the weather. I think we should all make an effort to meet our postal delivery person and say thank you. They have a really hard job and they often risk their safety in the line of duty, like today. We all get our mail on time, every day, come rain or snow, because the USPS goes the extra mile. We owe them a debt of gratitude.
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Tags: Auto Injuries, Car Wrecks, Emergency Room, ER, Federal Workers Comp, Injured Workers, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Post Office Injuries, Postal Employees, Postal Workers, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, WORK INJURIES, WORKERS COMP
Posted in USPS Injuries, United States Postal Service | No Comments »
Friday, December 18th, 2009
In order to remain CARF accredited, WOL+MED is required to provide access or referral to legal entities for appropriate representation and to have information available to our patients regarding advocacy. In other words, we are required to help patients find attorneys who can help them with the legal aspects of their work injuries. Workers Comp attorneys can be very helpful for injured workers. Very often, people who were hurt on the job have trouble getting their injuries approved by the insurance carrier and sometimes they have difficulty getting their entire injury claim accepted. Attorneys can file for Benefit Review Conferences (BRC) and Contested Case Hearings (CCH) that often clear up the problems that injured workers have for getting treatment.
BRC’s and CCH’s can be overwhelming and intimidating for injured workers because they have to attend the hearings and represent themselves against lawyers and other workers comp experts who are trying to keep their case closed. If the case is closed, then injured workers can’t get the treatment they need to get better. When they can’t get better, they often lose their jobs, suffer from depression and financial loss, and more. Workers Comp attorneys can usually prevent these bad things from happening.
CARF recognizes the need for patients to have legal advocacy and so does WOL+MED. We can recommend very good, qualified workers compensation lawyers who will help get your case open or keep it open and help get your work injuries accepted by the insurance carrier.
Some people worry that they will have to pay the attorney and that usually is not true. Most of the time, the workers comp attorney is paid a percentage by insurance carriers, but ONLY when you get paid and ONLY when your case is going well. These lawyers have to do the right job for you before they ever get paid. The other thing that is very important to remember is that if you have to be off work due to a work injury that is not accepted by the insurance carrier, you most likely will not get paid. When your attorney gets your claim approved, that also keeps your checks coming. Many patients think that’s worth it since they wouldn’t get paid without their attorney.
When you’re hurt at work, the last thing you should have to worry about is if you will have insurance problems or if you will have to pay money out of your own pocket to get treatment. It’s not fair to you when that happens. WOL+MED helps you with these problems by recommending very good, qualified workers comp attorneys to be in your corner.
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Tags: Ankle Injuries, Attorneys, Back Injuries, CARF, Federal Workers Comp, Fractures, Injured Workers, Knee Injuries, Lawyers, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Shoulder Injuries, United States Postal Service, University of North Texas, UNT, Urgent Care, Urgent Care Dallas, Urgent Care Denton, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP, Workers Comp Attorneys
Posted in Attorney, Chronic Pain, Healthcare, Law, Lawyer, Minor Emergency, Pain Management, USPS Injuries, Urgent Care, WORK INJURIES, WORKERS COMP, Workers Comp Attorney, Workers Compensation | 2 Comments »
Friday, December 11th, 2009
WOL+MED has earned its 3rd straight maximum CARF accreditation for Pain Management, Work Hardening, and Work Conditioning. CARF stands for the Commission on Accreditation of Rehab Facilities. This is the international “Gold Standard” in rehabilitation. By the end of the current accreditation period, WOL+MED will have been accredited for a full decade. To become CARF accredited, a medical / physical therapy facility has to meet or exceed hundreds of standards for excellence. Among these standards are those requiring accessibility into the rehab programs, tracking of excellent outcomes, patient satisfaction, maintaining an excellent medical team, effective business operations, maintaining a safe treatment environment, and much more. CARF accreditation is an ongoing effort which means that WOL+MED is committed to always providing the highest level of service to its patients and their families. We don’t have to be CARF accredited. After all, it’s really hard. We do it because we know that it makes us better and because we know that it’s important to our patients.
At last check, WOL+MED has the only CARF accredited Pain Management program between Dallas and St. Louis, Missouri (traveling along I-35). We’re proud of our program and of our patients’ results. The majority of people who complete our programs get better and are able to get their life back. With our continued CARF accreditation, we’re committed to that high level of excellence.
If you know someone who suffers with chronic pain or they haven’t gotten the results they expect from other places, please tell them about WOL+MED’s CARF accredited pain management program. Go to our web site and read the testimonials from other patients who experienced success with WOL+MED. We can help.
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Tags: Ankle Injuries, Auto Injuries, Back Injuries, Car Wrecks, Chronic Pain, Denton ISD, Emergency Room, ER, Federal Workers Comp, Fractures, Injured Workers, Knee Injuries, Lewisville ISD, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Pain Management, Pain Management Dallas, Pain Management Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Severe Pain, Shoulder Injuries, Texas Womens University, TSA, TWU, United States Postal Service, University of North Texas, UNT, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP
Posted in Chronic Pain, Healthcare, Minor Emergency, Pain Management, USPS Injuries, United States Postal Service, Urgent Care, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
Wednesday, December 2nd, 2009
WOL+MED has teamed up with the North Texas Food Bank to help feed families in need. The North Texas Food Bank uses a virtual food drive so that anyone can get involved. When you don’t have time to go to the grocery store and buy canned food, you can instead donate money online. When you don’t have time to take food to the food bank, you can donate money online. WOL+MED employees made enough donations during the Thanksgiving holiday to provide over 4,000 meals! We will continue to support the North Texas Food Bank thru the Christmas holiday and throughout 2010. If you would like to make a donation, you can click on the food bank icon located on WOL+MED’s home page. Thank you for your support!
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Tags: Auto Injuries, Federal Workers Comp, FEMA, Injured Workers, New Patient Referrals, North Texas Food Bank, Post Office Injuries, Postal Employees, Postal Workers, TSA, United States Postal Service, US Post Office, USPS, USPS Employees, USPS Injuries
Posted in Auto Injuries, Healthcare, USPS Injuries, United States Postal Service, WORK INJURIES, WORKERS COMP | No Comments »
Tuesday, November 10th, 2009
WOL+MED has helped hundreds of injured postal employees over the years. We’ve seen injuries from lifting heavy packages, repetitive mail sorting, climbing stairs, and more. I have personally had the opportunity to be on-site at a local post office to witness the hard work these federal employees go thru daily to get their jobs done. It’s hard to believe (unless you’ve seen it first hand) just how hard of a job postal workers have. Each year, the Bureau of Labor Statistics puts out data on the number of injured federal employees and the US Postal Service has by far the most, with nearly 50,000 reported cases per year.
When these folks get hurt, the federal government does an excellent job at covering their medical expenses. The biggest problem for these injured workers is finding a qualified medical doctor who treats federal workers comp. Even among workers comp doctors, it’s hard to find someone who even understands federal rules well enough to treat federal injured workers. Of course, at WOL+MED, the medical doctors are federal workers comp experts, but we had to learn a lot of hard lessons along the way before we got to be as good as we are now. We love to treat injured postal employees and other injured federal employees. And guess what? Those people love to come to WOL+MED to get treatment.
We find that a very high percentage of injured workers will refer their friends, family, and coworkers to us. That’s usually what happens when a patient trusts us. They want the people they know to have the same good experience. It just makes sense. WOL+MED BBQ’s for all of its patients at lunch time usually 2 or 3 times per month. We like to do patient appreciation parties and we give patient appreciation gift bags for new patients. We have games like Wii and a pool table too. Why shouldn’t a visit to the doctor be fun? That’s our philosophy because we truly believe that patients are #1.
So, check us out. Hopefully, you won’t ever get hurt at work, but if you do, choose WOL+MED. If you know of any federal employees who were hurt at work, please tell them about us. We’re always ready to help new patients, even with same-day appointments.
THANK YOU FOR YOUR REFERRALS!
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Tags: FEMA, Post Office Injuries, Postal Employees, Postal Workers, TSA, US Post Office, USPS, USPS Injuries, Work Comp
Posted in Healthcare, USPS Injuries, United States Postal Service, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
