Posts Tagged ‘United States Postal Service’
Friday, April 23rd, 2010
If you read our blogs, you know that we are constantly monitoring how well we are doing at meeting the needs of our patients. We have an ongoing survey that lets patients rate us from1 (bad) to 5 (excellent) on our performance. The last 15 patients that rated us gave us perfect 5′s in every area! Some of the comments that were written about us by actual patients were:
Great medical care vith a very friendly staff.
You are always professional and sweet.
Your availability is beyond amazing.
My husband and I are lucky to have ya’ll around.
Dr. Wolski and staff rock!
You are wonderful.
You guys are awesome!
WOL+MED is the best clinic ever!
Dr. Helsten, Janet, and all staff are superior.
Great service!
Lovely staff and doctor.
We really appreciate all of this great feedback and we hope that others will see this and decide to give us a try too. We love giving excellent service!
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Tags: Auto Injuries, Back Injuries, Car Wrecks, Federal Workers Comp, Injured Workers, Knee Injuries, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Pain Management Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Shoulder Injuries, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP
Posted in Patient Satisfaction | No Comments »
Thursday, March 25th, 2010
Recently, WOL+MED has become aware of the many places on the internet that patients can go to and rate their doctors. The majority of things said about WOL+MED doctors is very positive, and even enthusiastic in many cases. Unfortunately, these sites are not able to verify that comments were made by actual patients of the doctor they are rating, or that the ratings are based on actual experiences with the doctors. Nevertheless, the feedback can be very valuable.
One website that allows people to rate doctors uses a 4-star system. Here, Dr. Wolski is rated very favorably, especially from people who we have been able to verify as actual patients of WOL+MED. There was also a bad review on there by a person who we were able to identify as someone who never had an experience with WOL+MED because they were never a patient here. So, to be fair to anyone who is interested in getting actual, true feedback from people who have actually been patients at WOL+MED, we did our own study using the same parameters as those used on the web.
Here’s what we found from a survey of 32 active WOL+MED patients. Patients were asked to rate the doctor on a 5 point scale where 5 is excellent and 1 is bad.
Ease of Appointment – 4.93 out of 5.
Courteous Staff – 4.93 out of 5.
Accurate Diagnosis – 4.93 out of 5.
Follow Up – 4.9 out of 5.
Bedside Manner – 4.84 out of 5.
Spends Time With Me – 4.75 out of 5
As you can see, actual patients at WOL+MED are very happy with the doctors and staff at WOL+MED. Now, take a look at the enthusiastic feedback these patients gave us.
Margaret is so wonderful! She takes time to listen and makes you feel comfortable in the process.
Dr. Shultz is the best. His concern for treatment is very caring and he goes above and beyond to help.
Love this place and the people.
Simply the best!
Wonderful operation. No other clinic like yours. Multitude of services is appreciated.
I wish all doctors were just as caring as Dr. Helsten.
The Doctor and staff are wonderful.
Staff is awesome.
I Love WOL+MED!
I love WOL+MED. They have been great to me and helpful with getting me better from my injuries.
The staff here and care that I received at WOL+MED has been first rate and I recommend you to all my colleagues. Thanks!
Always great service and nice people.
If anyone has a doubt as to how patients feel about the doctors and staff at WOL+MED, just remember the feedback from our actual patients. There’s a very good reason that WOL+MED’s #1 source of new patients is from the referrals of our existing patients. So, if you were hurt at work or in a car wreck, or if you or a family member is sick, give WOL+MED doctors a try. We really do want to be your doctor and we’re committed to making you happy to choose and recommend us.
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Tags: Auto Injuries, Back Injuries, Car Wrecks, Dallas Car Wrecks, Dallas Workers Comp, Denton Car Wrecks, Denton Workers Comp, Dr. Helsten, Dr. Wolski, Edward F Wolski MD, Federal Workers Comp, Happy Patients, Injured Workers, Lewisville Workers Comp, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, New Patient Referrals, Pain Management, Pain Management Denton, Patient Satisfaction, Post Office Injuries, Postal Employees, Postal Workers, Robert Helsten MD, Shoulder Injuries, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Injuries, Wichita Falls Workers Comp, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP, Workers Comp Lewisville TX
Posted in Patient Satisfaction | No Comments »
Monday, March 15th, 2010
WOL+MED Medical is “Giving Back in 2010″. This is the theme we’re rallying around. We worked with the North Texas Food bank during the Thanksgiving and Christmas holidays and provided 4,000 meals! In doing this, we realized that there’s a lot of charitable giving that we can do with such a large office staff. WOL+MED employs nearly 50 people in the Denton area and with such a large staff, we can do a lot of good. Next week, we’re doing a clothing drive with the Salvation Army. They will come to our office in Denton and pick up the clothing, which is very convenient and will help more of our folks give back. Next month (April 16th), WOL+MED will be hosting a blood drive with the America Red Cross and we’re setting a goal of 100 donors. We’ll have BBQ, cold drinks, and a drawing for those who donate. After this, we’ll be participating in another food drive with the National Association of Letter Carriers (NALC) that starts May 5th.
The employees at WOL+MED are very excited about the many opportunities we have available to give back. The events listed above are just the beginning to a very big year in 2010. We plan to be the most giving organization in the area this year.
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Tags: American Red Cross, Federal Workers Comp, North Texas Food Bank, Post Office Injuries, Postal Employees, Postal Workers, Salvation Army, United States Postal Service, WOL+MED
Posted in Giving Back in 2010 | 2 Comments »
Thursday, February 11th, 2010
According to CBS 11, the DFW area set a record of 9.4″ of snow – the most snow to ever fall in a single calendar day (as of 9:30pm). The roads were slick and terrible. Schools were closed, businesses closed early, and the post office delivered. The road in front of my house had snow up to the top of the curb and the mailman drove his mail truck from one mailbox to the next and at just about the same time as every other day. I was amazed at the perseverance of the United States Postal Service. They really do deliver the mail regardless of the weather. I think we should all make an effort to meet our postal delivery person and say thank you. They have a really hard job and they often risk their safety in the line of duty, like today. We all get our mail on time, every day, come rain or snow, because the USPS goes the extra mile. We owe them a debt of gratitude.
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Tags: Auto Injuries, Car Wrecks, Emergency Room, ER, Federal Workers Comp, Injured Workers, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Post Office Injuries, Postal Employees, Postal Workers, United States Postal Service, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, WORK INJURIES, WORKERS COMP
Posted in USPS Injuries, United States Postal Service | No Comments »
Monday, February 8th, 2010
The Lake Lewisville bridge seems to have an invisible barrier that keeps injured workers from crossing over into Denton to get treated for a work injury. Do Lewisville injured workers realize that for just a short drive to Denton, they can be treated for a work injury by Medical Doctors who are workers comp experts. From Round Grove Road, to Loop 288, in Denton, the trip only takes about 10 to 15 minutes. That’s an easy drive to get expert medical care for a complicated work injury. Lewisville, TX is home to people who work for the post office, education, transportation, manufacturing, retail, and much more. People in these industries are among the most injured in Denton County. It’s important that injured workers in Lewisville, TX know where to go to get expert treatment for their workers comp injury. Consider WOL+MED in Denton, TX. If you or someone you know lives in Lewisville, TX, let WOL+MED help you with your workers comp injury. For more information about how WOL+MED can help Lewisville, TX injured workers, call (940) 484-7000 or visit us on line at www.wolmed.com. We want to be your doctor!
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Tags: Back Injuries, Federal Workers Comp, Injured Workers, Lewisville, Lewisville Injured Workers, Lewisville Work Injuries, Pain Management Lewisville TX, Postal Employees, TX Workers Comp, United States Postal Service, US Post Office, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP, Workers Comp Lewisville TX
Posted in Pain Management, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
Friday, December 18th, 2009
In order to remain CARF accredited, WOL+MED is required to provide access or referral to legal entities for appropriate representation and to have information available to our patients regarding advocacy. In other words, we are required to help patients find attorneys who can help them with the legal aspects of their work injuries. Workers Comp attorneys can be very helpful for injured workers. Very often, people who were hurt on the job have trouble getting their injuries approved by the insurance carrier and sometimes they have difficulty getting their entire injury claim accepted. Attorneys can file for Benefit Review Conferences (BRC) and Contested Case Hearings (CCH) that often clear up the problems that injured workers have for getting treatment.
BRC’s and CCH’s can be overwhelming and intimidating for injured workers because they have to attend the hearings and represent themselves against lawyers and other workers comp experts who are trying to keep their case closed. If the case is closed, then injured workers can’t get the treatment they need to get better. When they can’t get better, they often lose their jobs, suffer from depression and financial loss, and more. Workers Comp attorneys can usually prevent these bad things from happening.
CARF recognizes the need for patients to have legal advocacy and so does WOL+MED. We can recommend very good, qualified workers compensation lawyers who will help get your case open or keep it open and help get your work injuries accepted by the insurance carrier.
Some people worry that they will have to pay the attorney and that usually is not true. Most of the time, the workers comp attorney is paid a percentage by insurance carriers, but ONLY when you get paid and ONLY when your case is going well. These lawyers have to do the right job for you before they ever get paid. The other thing that is very important to remember is that if you have to be off work due to a work injury that is not accepted by the insurance carrier, you most likely will not get paid. When your attorney gets your claim approved, that also keeps your checks coming. Many patients think that’s worth it since they wouldn’t get paid without their attorney.
When you’re hurt at work, the last thing you should have to worry about is if you will have insurance problems or if you will have to pay money out of your own pocket to get treatment. It’s not fair to you when that happens. WOL+MED helps you with these problems by recommending very good, qualified workers comp attorneys to be in your corner.
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Tags: Ankle Injuries, Attorneys, Back Injuries, CARF, Federal Workers Comp, Fractures, Injured Workers, Knee Injuries, Lawyers, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Shoulder Injuries, United States Postal Service, University of North Texas, UNT, Urgent Care, Urgent Care Dallas, Urgent Care Denton, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP, Workers Comp Attorneys
Posted in Attorney, Chronic Pain, Healthcare, Law, Lawyer, Minor Emergency, Pain Management, USPS Injuries, Urgent Care, WORK INJURIES, WORKERS COMP, Workers Comp Attorney, Workers Compensation | 2 Comments »
Friday, December 11th, 2009
WOL+MED has earned its 3rd straight maximum CARF accreditation for Pain Management, Work Hardening, and Work Conditioning. CARF stands for the Commission on Accreditation of Rehab Facilities. This is the international “Gold Standard” in rehabilitation. By the end of the current accreditation period, WOL+MED will have been accredited for a full decade. To become CARF accredited, a medical / physical therapy facility has to meet or exceed hundreds of standards for excellence. Among these standards are those requiring accessibility into the rehab programs, tracking of excellent outcomes, patient satisfaction, maintaining an excellent medical team, effective business operations, maintaining a safe treatment environment, and much more. CARF accreditation is an ongoing effort which means that WOL+MED is committed to always providing the highest level of service to its patients and their families. We don’t have to be CARF accredited. After all, it’s really hard. We do it because we know that it makes us better and because we know that it’s important to our patients.
At last check, WOL+MED has the only CARF accredited Pain Management program between Dallas and St. Louis, Missouri (traveling along I-35). We’re proud of our program and of our patients’ results. The majority of people who complete our programs get better and are able to get their life back. With our continued CARF accreditation, we’re committed to that high level of excellence.
If you know someone who suffers with chronic pain or they haven’t gotten the results they expect from other places, please tell them about WOL+MED’s CARF accredited pain management program. Go to our web site and read the testimonials from other patients who experienced success with WOL+MED. We can help.
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Tags: Ankle Injuries, Auto Injuries, Back Injuries, Car Wrecks, Chronic Pain, Denton ISD, Emergency Room, ER, Federal Workers Comp, Fractures, Injured Workers, Knee Injuries, Lewisville ISD, Minor Emergency, Minor Emergency Dallas, Minor Emergency Denton, Pain Management, Pain Management Dallas, Pain Management Denton, Post Office Injuries, Postal Employees, Postal Workers, School Injuries, Severe Pain, Shoulder Injuries, Texas Womens University, TSA, TWU, United States Postal Service, University of North Texas, UNT, Urgent Care, Urgent Care Dallas, Urgent Care Denton, US Post Office, USPS, USPS Employees, USPS Injuries, WOL+MED, Work Comp, WORK INJURIES, WORKERS COMP
Posted in Chronic Pain, Healthcare, Minor Emergency, Pain Management, USPS Injuries, United States Postal Service, Urgent Care, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
Wednesday, December 2nd, 2009
WOL+MED has teamed up with the North Texas Food Bank to help feed families in need. The North Texas Food Bank uses a virtual food drive so that anyone can get involved. When you don’t have time to go to the grocery store and buy canned food, you can instead donate money online. When you don’t have time to take food to the food bank, you can donate money online. WOL+MED employees made enough donations during the Thanksgiving holiday to provide over 4,000 meals! We will continue to support the North Texas Food Bank thru the Christmas holiday and throughout 2010. If you would like to make a donation, you can click on the food bank icon located on WOL+MED’s home page. Thank you for your support!
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Tags: Auto Injuries, Federal Workers Comp, FEMA, Injured Workers, New Patient Referrals, North Texas Food Bank, Post Office Injuries, Postal Employees, Postal Workers, TSA, United States Postal Service, US Post Office, USPS, USPS Employees, USPS Injuries
Posted in Auto Injuries, Healthcare, USPS Injuries, United States Postal Service, WORK INJURIES, WORKERS COMP | No Comments »
Wednesday, November 4th, 2009
The vast majority of new patients at WOL+MED are referred by other patients. It is said that this is the nicest compliment given to a company. So, we want to say THANK YOU. WOL+MED’s #1 core value is, “Patients are #1″. The very high level of referrals from our patients tells us that our message is being heard. We will continue to be our patients’ biggest advocate. In the coming year, our #1 goal is to go above even our normal way of doing business to make our patients say, “WOW!”
If WOL+MED can help you with a work or auto injury, or with a chronic pain condition, please call us in Denton at (940) 484-7000 or in Dallas at (972) 572-5000. Also, please visit us on the web at http://www.wolmed.com/.
We look forward to helping you say, “WOW!”
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Tags: Auto Injuries, Federal Workers Comp, Injured Workers, New Patient Referrals, Postal Employees, United States Postal Service, USPS Employees, USPS Injuries
Posted in Auto Injuries, Healthcare, United States Postal Service, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
Wednesday, November 4th, 2009
WOL+MED specializes in the treatment of work injuries for USPS employees. After reading the manual for treating federal workers comp cases, we realized that USPS employees can lose money and their work injury benefits several different ways if they’re not careful, and if they don’t have a doctor who understands how to avoid these problems. So, here’s a list of 10 ways a USPS employee can use work injury benefits and money.
1. Choose the right doctor the first time. Future unauthorized changes of treating doctors could make you personally responsible for the cost of medical treatment.
2. You must claim your benefits in order to receive them. Having dependents increases your check from 67% of your normal pay, to 75% of your normal pay.
3. You must fill out the Form CA-16 and OWCP-1500 and give it to your doctor so that you won’t be held personally responsible for your medical bills.
4. You must fill out your Form CA-1 within 30 days of your injury or you may not receive Continuation of Pay (COP).
5. Medical Evidence of Your Injury must be reported to your employer within 10 work days or your COP may be terminated.
6. You must fill out a Form CA-7 (Claim for Compensation on Account of Traumatic Injury or Occupational Disease) if you can’t return to work due to your injury and you are losing pay for more than 3 days.
7. If you don’t fill out a Form CA-8 for continuing compensation, after the CA-7 dates run out, continuing compensation may not be paid to you while you are off work.
8. You must return to work on-time, as determined by your doctor, or you can to lose compensation or COP.
9. If your injury is not thoroughly documented by your doctor, you can lose your medical benefits and payment during your time off from work.
10. Not filing your required paperwork on-time and to the right people, can cause you to lose all of your injury benefits.
WOL+MED doctors and staff will fill out your CA forms with you in the office to make sure they are correct and filed on time. They are also expert at doing a complete Letter of Causation proving that your injury is work-related. It’s not easy to find a doctor who will treat your federal workers comp injury, but WOL+MED is expert in that area. We love helping injured USPS employees.
If you were injured while working for the United States Postal Service, we can help you. Call us in Denton, TX at (940) 484-7000 or in Dallas at (972) 572-5000. You can also visit us on the web at www.wolmed.com.
We want to be your doctor!
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Tags: Federal Workers Comp, Postal Employees, United States Postal Service, USPS Employees, USPS Injuries
Posted in Healthcare, United States Postal Service, WORK INJURIES, WORKERS COMP, Workers Compensation | No Comments »
