Posts Tagged ‘WOL+MED’

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WOLMED Patients Give Great Feedback in 2010

Monday, February 14th, 2011

WOLMED Patient Feedback:  Direct Quotes from Happy Patients in 2010

 1.     Best people I’ve ever encountered and the doctor is great!

2.     They were great!

3.     Everyone is always very nice.

4.     I like you guys.

5.     Above and beyond.  Thank you.

6.     I work hard and so do your people.

7.     The staff here and care I received at WOLMED has been first rate.  I recommend you to all my colleagues.  Thank you.

8.     Love WOLMED!!

9.     Awesome!!

10.   Staff very friendly.

11.     Everyone is friendly.

12.    EXCELLENT!

13.    Great job!

14.     They are wonderful!

15.    Very nice and helpful.  Dr. Helsten always treats me with dignity.

16.    Love coming here!

17.     Very welcoming staff.

18.      Staff very concerned with health and improvement.

19.      Dr. Wolski is my favorite doctor.

20.     Lovely staff and doctor.

21.      WOLMED is the best clinic ever.  Dr. Helsten, Janet, and all staff are superior.

22.      You guys are awesome!

23.      Dr. Wolski and staff rock!

24.      You all are always professional and sweet.  Your availability is beyond amazing.  My husband and I are lucky to have ya’ll around. 

25.      Great medical care with a very friendly staff.

26.       The doctor was wonderful.  He was not only knowledgeable but compassionate and empathetic.

27.      Ya’ll are always great.

28.      The staff is wonderful and courteous.

29.      Everyone is so nice and generally cares.

30.       Awesome doctor!  Girls up front are awesome!

31.        Love you guys!  You’ve taken care of me for 10 years.

32.       Dr. Helsten is always kind and compassionate.  5 years and still satisfied patient.

33.        The doctor goes above and beyond.

34.       Wonderful operation.  No other clinic like yours.

35.       Simply the best!!!

36.       Love this place and the people.

37.       I wish all doctors were just as caring as Dr. Helsten.

38.       I love WOLMED.  They have been great to me and helpful with getting me better from my injuries.

39.        Always great service and nice people.

40.        No other clinic like Wolski Medical.  Dr. Helsten is one of a kind. Please stay forever.

41.         Janet, you always cheer me up.  Thank you.

42.        Outstanding staff and service!  Have and will continue to recommend to others.

43.        All of your staff is very excellent.  Thank you all.

44.        I like Dr. Helsten.  He is a nice man.

45.        I have been really impressed through this ordeal.  The people here have always been more interested in my health and welfare over money.  Thank you.

 46.       Great attention to detail, especially with dealing with OWCP.

 47.       Helsten is the best!

 48.       I couldn’t begin to say enough about WOLMED.  They really care about you here.

 49.       Great experience!  Thanks.

 50.      The doctors and staff here have been a great help to me.  Thanks.

 51.       You guys are the best!

 52.      Very professional.  They take the time to answer all questions and I never feel rushed.

 53.      Dr. Helsten is the best!!!

 54.      Excellent!  Love Dr. Helsten.

 55.      Excellent!  I’m happy with the care the staff and Dr. Helsten give me.

 56.      The doctor’s staff is wonderful.

 57.      Janet made today so amazing.  Every time I come in here I’m nervous, but she is so nice and I’m very thankful for her.

 58.      Very pleased with entire environment, including the rehab staff.

 59.      Best place anywhere!  I come from Dallas just to be treated here.

 60.     Staff was very friendly and professional.  I really appreciate the service I received.  Thank you.

 61.      Dr. Helsten is the best doctor I have every used.  I drive all the way from Plano to see him.

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Dr. Wolski and Dr. Helsten are in During Bad Weather Conditions

Friday, February 4th, 2011

The North Texas area has basically been snowed in for 3 consecutive days now.  Yesterday, I thought for sure that it would all be over, but then I woke up this morning with what looks to be 6 inches of snow in my backyard.  WOLMED Medical in Denton and Dallas, TX never close on bad weather days.  I should know since I’ve been with this practice for 15 years.  If it’s snowing, Dr. Wolski and Dr. Helsten make it to the office.  If the roads are icy, Dr. Wolski and Dr. Helsten  make it to the office.  Yesterday, for example, both of the doctors were in the office ready to help sick and injured patients. 

Like a lot of other business however, 80% of the WOLMED staff in Denton stayed home and 100% of the Dallas staff stayed home.  The roads were just too bad for everyone to make it to work.  I was watching the news and I’m always surprised at the number of cars on the road driving to work.  So many people commute from outside of Dallas and Ft. Worth to get to work.  It’s just so dangerous though, and for that reason, WOLMED’s policy is that during bad weather, we’re probably going to be open, but nobody should drive to work if they can’t do so safely.

Wednesday morning, the traffic report on the news showed car wrecks on every major highway.  Today, the news showed fewer car wrecks due to people finally realizing they should just stay home, but one of the wrecks had an ambulance on the scene.  Today, the Spur 408 and I-20 intersection was closed down to a single lane due to horrible road conditions.  The DFW metroplex has been littered with auto accidents and auto injuries are most certainly inevitable.

Yesterday, Dr. Wolski and Dr. Helsten were in the office, like I said earlier, and we had several patients.  People are still sick when the roads are bad.  They’re still in pain when the roads are bad.  They still need their doctor when the roads are bad.  The WOLMED doctors are committed to helping their patients regardless of the weather conditions.  Last year, I wrote a blog about the United States Postal Service because during bad road conditions, my mail was delivered. 

Rain, sleet, snow – the mail man delivers.  The same is true for Dr. Wolski and Dr. Helsten.

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WOL+MED Blood Drive Part 2 for 2010

Friday, July 16th, 2010

Since I’ve started writing these articles, the WOL+MED Blog has starting getting some really nice reviews from readers.  They appreciate the original content (as opposed to copying from other sites) as well as the usefulness of the information presented.  My favorite articles are those about how WOL+MED is giving back to our community.  In fact, our 2 offices recently held our 2nd blood drive of the year, in partnership with the American Red Cross.  We had over 40 volunteers this time and each person’s donation can help 3 people in need.  That means we were able to help another 120 people with our blood donations.

Thank you to everyone who has participated in our public outreach efforts so far in 2010.  We still have plenty more to give, so watch out for more opportunities in the coming months.

As a note to our readers:  WOL+MED treats back pain, neck pain, shoulder injuries, knee injuries, hand and wrist injuries.  We treat injured workers in Texas Workers Comp and we treat people injured in car wrecks.  We work closely with personal injury lawyers and workers comp attorneys and we have a network of other specialists that we often refer to.  We are CARF Accredited in Pain Management, which is the gold standard of rehabilitation in Texas Workers Comp.  Our Medical Doctors, Chiropractors, Nurse Practitioners, Physicians Assistants, and large supporting staff are ready to help anyone who has been injured.  Please call us today and let us help if you are having any of these problems.

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Posted in Giving Back in 2010 | 1 Comment »

Pain Management for Rheumatoid Arthritis

Monday, June 28th, 2010

Did you know that approximately 1.3 million Americans suffer from Rheumatoid Arthritis, and 3 times more women than men.  With those startling statistics, arthritis and other rheumatic conditions are the most common cause of disability in the United States.  The average onset of RA is between the ages of 20 and 60.  What a wide range!  To date there is no known cure for RA, but there are lots of treatments that range from non-steroidal anti-inflammatory drugs (NSAIDs) and other pain medicines to physical therapy, surgery, injections and pain management. 

WOL+MED offers CARF Accredited Pain Management for patients who suffer from rheumatoid arthritis.  Pain Management offers a wide variety of treatments including physiotherapy, biofeedback, relaxation training, heat / cold, ultrasound, and others.  Cardiovascular training is used as part of the physiotherapy routine, as it has been found to have great benefits for people with RA.  Some people find it difficult to cope with the everyday pain and stress associated with RA.  So, WOL+MED’s pain management program also incorporates group and individualized counseling and education to assist in those areas.

If you do just a small amount of research on the subject, you will find that places like WebMD, arthritis organizations, and women’s groups recommend pain management similar to the program offered at WOL+MED.  WOL+MED’s CARF Pain Management program has an 85% success rate and achieves greater than 95% in its satisfaction scores.  CARF is the “gold standard” in rehabilitation, and WOL+MED has had that certification for 7 straight years and has just received it’s 3rd consecutive maximum CARF accreditation for pain management.

If you or someone you love is suffering from Rheumatoid Arthritis, they should definitely seek treatment from a medical doctor who specializes in RA.  As part of a complete treatment plan, ask your doctor to refer you to WOL+MED Medical in Denton and Dallas, TX for the CARF Pain Management program.  We want to help you live a happy life with the ability to manage your RA symptoms.

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Posted in Chronic Pain, Pain Management | No Comments »

More Great Patient Feedback

Friday, April 23rd, 2010

If you read our blogs, you know that we are constantly monitoring how well we are doing at meeting the needs of our patients.  We have an ongoing survey that lets patients rate us from1 (bad) to 5 (excellent) on our performance.  The last 15 patients that rated us gave us perfect 5′s in every area!  Some of the comments that were written about us by actual patients were:

Great medical care vith a very friendly staff.

You are always professional and sweet. 

Your availability is beyond amazing.

My husband and I are lucky to have ya’ll around.

Dr. Wolski and staff rock!

You are wonderful.

You guys are awesome!

WOL+MED is the best clinic ever!

Dr. Helsten, Janet, and all staff are superior.

Great service!

Lovely staff and doctor.

We really appreciate all of this great feedback and we hope that others will see this and decide to give us a try too.  We love giving excellent service!

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Posted in Patient Satisfaction | No Comments »

WOL+MED Blood Drive

Monday, April 19th, 2010

WOL+MED partnered with The American Red Cross on Friday, April 16th for their first annual blood drive.  The event ran from 12pm to 4pm and WOL+MED cooked fajitas, provided juice, and gave away door prizes in a drawing for those who participated.  We had an excellent turnout with 31 donors out of the nearly 50 people who tried to donate.  According to the nurses from the Red Cross, the average number of donors in similar blood drives was 15.  That means that WOL+MED had 100% more donors than the average!  In the past 6 months, WOL+MED associates helped to feed 4,000 people with the North Texas Food Bank, during the holidays, donated clothing to the Salvation Army, and now saved 93 lives with The American Red Cross.  We have a lot of fun doing community projects like these and we appreciate everyone who helped make this one a huge success!  We’ll be doing more things like this in the coming months, so keep an eye out for your opportunity to partner up with us and give back.

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Posted in Giving Back in 2010 | No Comments »

Positive Patient Feedback

Thursday, March 25th, 2010

Recently, WOL+MED has become aware of the many places on the internet that patients can go to and rate their doctors.  The majority of things said about WOL+MED doctors is very positive, and even enthusiastic in many cases.  Unfortunately, these sites are not able to verify that comments were made by actual patients of the doctor they are rating, or that the ratings are based on actual experiences with the doctors.  Nevertheless, the feedback can be very valuable.

One website that allows people to rate doctors uses a 4-star system.  Here, Dr. Wolski is rated very favorably, especially from people who we have been able to verify as actual patients of WOL+MED.  There was also a bad review on there by a person who we were able to identify as someone who never had an experience with WOL+MED because they were never a patient here.  So, to be fair to anyone who is interested in getting actual, true feedback from people who have actually been patients at WOL+MED, we did our own study using the same parameters as those used on the web. 

Here’s what we found from a survey of 32 active WOL+MED patients.  Patients were asked to rate the doctor on a 5 point scale where 5 is excellent and 1 is bad.

Ease of Appointment – 4.93 out of 5.

Courteous Staff – 4.93 out of 5.

Accurate Diagnosis – 4.93 out of 5.

Follow Up – 4.9 out of 5.

Bedside Manner – 4.84 out of 5.

Spends Time With Me – 4.75 out of 5

As you can see, actual patients at WOL+MED are very happy with the doctors and staff at WOL+MED.  Now, take a look at the enthusiastic feedback these patients gave us.

Margaret is so wonderful!  She takes time to listen and makes you feel comfortable in the process.

Dr. Shultz is the best.  His concern for treatment is very caring and he goes above and beyond to help.

Love this place and the people.

Simply the best!

Wonderful operation.  No other clinic like yours.  Multitude of services is appreciated.

I wish all doctors were just as caring as Dr. Helsten.

The Doctor and staff are wonderful.

Staff is awesome.

I Love WOL+MED!

I love WOL+MED.  They have been great to me and helpful with getting me better from my injuries.

The staff here and care that I received at WOL+MED has been first rate and I recommend you to all my colleagues.  Thanks!

Always great service and nice people.

If anyone has a doubt as to how patients feel about the doctors and staff at WOL+MED, just remember the feedback from our actual patients.  There’s a very good reason that WOL+MED’s #1 source of new patients is from the referrals of our existing patients.  So, if you were hurt at work or in a car wreck, or if you or a family member is sick, give WOL+MED doctors a try.  We really do want to be your doctor and we’re committed to making you happy to choose and recommend us.

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Posted in Patient Satisfaction | No Comments »

WOL+MED is Giving Back in 2010

Monday, March 15th, 2010

WOL+MED Medical is “Giving Back in 2010″.  This is the theme we’re rallying around.  We worked with the North Texas Food bank during the Thanksgiving and Christmas holidays and provided 4,000 meals!  In doing this, we realized that there’s a lot of charitable giving that we can do with such a large office staff.  WOL+MED employs nearly 50 people in the Denton area and with such a large staff, we can do a lot of good.  Next week, we’re doing a clothing drive with the Salvation Army.  They will come to our office in Denton and pick up the clothing, which is very convenient and will help more of our folks give back.  Next month (April 16th), WOL+MED will be hosting a blood drive with the America Red Cross and we’re setting a goal of 100 donors.  We’ll have BBQ, cold drinks, and a drawing for those who donate.  After this, we’ll be participating in another food drive with the National Association of Letter Carriers (NALC) that starts May 5th.

The employees at WOL+MED are very excited about the many opportunities we have available to give back.  The events listed above are just the beginning to a very big year in 2010.  We plan to be the most giving organization in the area this year.

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Posted in Giving Back in 2010 | 2 Comments »

Rain or Snow, the Mailman Delivers

Thursday, February 11th, 2010

According to CBS 11, the DFW area set a record of 9.4″ of snow – the most snow to ever fall in a single calendar day (as of 9:30pm).  The roads were slick and terrible.  Schools were closed, businesses closed early, and the post office delivered.  The road in front of my house had snow up to the top of the curb and the mailman drove his mail truck from one mailbox to the next and at just about the same time as every other day.  I was amazed at the perseverance of the United States Postal Service.  They really do deliver the mail regardless of the weather.  I think we should all make an effort to meet our postal delivery person and say thank you.  They have a really hard job and they often risk their safety in the line of duty, like today.  We all get our mail on time, every day, come rain or snow, because the USPS goes the extra mile.  We owe them a debt of gratitude.

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Posted in USPS Injuries, United States Postal Service | 1 Comment »

Driving While Distracted (DWD)

Thursday, February 11th, 2010

With cell phones and driving, we have a new term called Driving While Distracted (DWD).  Using cell phones while driving is already illegal in many states across the country.  This is due to the high number of auto injuris that result from drivers who were distracted by talking or texting on the cell phone.  Nationwide Insurance has published some not-so-surprising statistics related to DWD.

In a 2008 survey by Nationwide Insurance, 67 percent of people admitted to using a cell phone while driving.  That means that roughly 2 out of every 3 drivers on the road are using their cell phones while driving.  The number one source of driver inattention is use of a wireless device, according to Virginia Tech researchers.  As a result, driving while distracted is a factor in 1 out of every 4 police reported crashes.

A 2005 controlled study of Australian drivers found that cell phone users were four times as likely to get into an accident serious enough to injure them.  The Insurance Institute for Highway Safety reported that phone conversation tasks typically decrease reaction times, travel speeds, and increase lane deviations and steering wheel movements.

Drivers on cell phones cause serious auto injuries.  If you or someone you know was injured in a car wreck due to the other driver being distracted with a cell phone, call WOL+MED today.  We can help you.  Our medical doctors are auto injury experts.  If you think you need a personal injury attorney, we can also help you find the right lawyer for you.  You need a doctor who can help you with all of your auto injury concerns.  We can help you.  We want to be your doctor.

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Posted in Attorney, Auto Injuries, Healthcare, Lawyer, Minor Emergency, Personal Injury, Urgent Care | No Comments »

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