“The staff was extremely instrumental in my success. Their positive attitudes and “you can do it” spirit will motivate the best of us. I will recommend this program in a heartbeat.”
6/30/09 Dennette W. - CPM
BLOOD SAVES LIVES
WOL+MED recently hosted a blood drive this month that benefits the American Red Cross. Because the blood supply after the holidays is always low, the donations that were received were greatly appreciated. 13 people ended up donating a total of 13 pints of blood, which could potentially save 39 lives! To show our thanks to those who gave blood, WOL+MED donated 4 $25 gift cards. The winners of the gift cards are: (more…)
Have you ever been injured on the job and didn’t know what to do next? If you answered yes to this question then you are not alone. Many people don’t know what to do next because they don’t understand how workers compensation works, and to understand how it works you first have to know what workers compensation is, so let’s start off by defining it. (more…)
Something incredible happened on July 13th in Carrollton, TX. A 19 year old construction worker fell down a 55 foot hole at Good Elementary School and lived to tell the tail. The hole was just over 30 inches across, barely wide enough for the man’s shoulders to fit in. Firefighters from both Coppell and Carrollton rushed to the scene and quickly devised a strategy to bring the man back up the hole. (more…)
OSHA publishes its Federal Injury and Illness Statistics for each fiscal year. In 2010, United States Postal Employees were among the most affected, by work-related injury and illness, of all federal employees. In past years, the USPS had 48,000+ reported cases of injury and illness. 2010 was improved, with 40,588 reported cases. Incidentally, 40,588 is 2nd only to the Federal Government (executive, legislative, and judicial branches combined) with 67,996 cases.
I like to report on this information each year because the statistics are very interesting. US Postal Employees have very physically demanding jobs. In 2010, nearly 7% of the 593,850 USPS employees reported cases of work injury or illness. That’s about 1 in 14. With that in mind, take a look at the following data.
The Census Bureau reported 18% of its employees as having work related injury and illness.
Customs and Border Protection had nearly 10%
The Forest Service had just over 7%.
The Bureau of Prisons had almost 7%.
Those 4 agencies are the only federal agencies with a higher incidence of work-related injury and illness than the United States Postal Service.
The Department of Defense had 2.58%
The FBI had 3.36%
The Transportation Security Administration (TSA) had 5.32%
The Social Security Administration had 1.25%.
The Department of Veteran’s Affairs had 3.74%.
If you are a USPS employee, your chances of sustaining a work injury are very high. Call WOLMED if you are hurt on the job. We can help you today.
The sad fact is that while many people get injured or sick while on the job in the United States, many people don’t know that they qualify for workers compensation. This is due to the fact that many people don’t understand what workers compensation is. The definition from the Texas Department of Insurance states, “workers’ compensation laws provide benefits to workers who are injured or become ill because of their job “regardless of who was at fault for his or her accident or illness. (more…)
WOLMED Patient Feedback: Direct Quotes from Happy Patients in 2010
1. Best people I’ve ever encountered and the doctor is great!
2. They were great!
3. Everyone is always very nice.
4. I like you guys.
5. Above and beyond. Thank you.
6. I work hard and so do your people.
7. The staff here and care I received at WOLMED has been first rate. I recommend you to all my colleagues. Thank you.
8. Love WOLMED!!
9. Awesome!!
10. Staff very friendly.
11. Everyone is friendly.
12. EXCELLENT!
13. Great job!
14. They are wonderful!
15. Very nice and helpful. Dr. Helsten always treats me with dignity.
16. Love coming here!
17. Very welcoming staff.
18. Staff very concerned with health and improvement.
19. Dr. Wolski is my favorite doctor.
20. Lovely staff and doctor.
21. WOLMED is the best clinic ever. Dr. Helsten, Janet, and all staff are superior.
22. You guys are awesome!
23. Dr. Wolski and staff rock!
24. You all are always professional and sweet. Your availability is beyond amazing. My husband and I are lucky to have ya’ll around.
25. Great medical care with a very friendly staff.
26. The doctor was wonderful. He was not only knowledgeable but compassionate and empathetic.
27. Ya’ll are always great.
28. The staff is wonderful and courteous.
29. Everyone is so nice and generally cares.
30. Awesome doctor! Girls up front are awesome!
31. Love you guys! You’ve taken care of me for 10 years.
32. Dr. Helsten is always kind and compassionate. 5 years and still satisfied patient.
33. The doctor goes above and beyond.
34. Wonderful operation. No other clinic like yours.
35. Simply the best!!!
36. Love this place and the people.
37. I wish all doctors were just as caring as Dr. Helsten.
38. I love WOLMED. They have been great to me and helpful with getting me better from my injuries.
39. Always great service and nice people.
40. No other clinic like Wolski Medical. Dr. Helsten is one of a kind. Please stay forever.
41. Janet, you always cheer me up. Thank you.
42. Outstanding staff and service! Have and will continue to recommend to others.
43. All of your staff is very excellent. Thank you all.
44. I like Dr. Helsten. He is a nice man.
45. I have been really impressed through this ordeal. The people here have always been more interested in my health and welfare over money. Thank you.
46. Great attention to detail, especially with dealing with OWCP.
47. Helsten is the best!
48. I couldn’t begin to say enough about WOLMED. They really care about you here.
49. Great experience! Thanks.
50. The doctors and staff here have been a great help to me. Thanks.
51. You guys are the best!
52. Very professional. They take the time to answer all questions and I never feel rushed.
53. Dr. Helsten is the best!!!
54. Excellent! Love Dr. Helsten.
55. Excellent! I’m happy with the care the staff and Dr. Helsten give me.
56. The doctor’s staff is wonderful.
57. Janet made today so amazing. Every time I come in here I’m nervous, but she is so nice and I’m very thankful for her.
58. Very pleased with entire environment, including the rehab staff.
59. Best place anywhere! I come from Dallas just to be treated here.
60. Staff was very friendly and professional. I really appreciate the service I received. Thank you.
61. Dr. Helsten is the best doctor I have every used. I drive all the way from Plano to see him.
Since I’ve started writing these articles, the WOL+MED Blog has starting getting some really nice reviews from readers. They appreciate the original content (as opposed to copying from other sites) as well as the usefulness of the information presented. My favorite articles are those about how WOL+MED is giving back to our community. In fact, our 2 offices recently held our 2nd blood drive of the year, in partnership with the American Red Cross. We had over 40 volunteers this time and each person’s donation can help 3 people in need. That means we were able to help another 120 people with our blood donations.
Thank you to everyone who has participated in our public outreach efforts so far in 2010. We still have plenty more to give, so watch out for more opportunities in the coming months.
As a note to our readers: WOL+MED treats back pain, neck pain, shoulder injuries, knee injuries, hand and wrist injuries. We treat injured workers in Texas Workers Comp and we treat people injured in car wrecks. We work closely with personal injury lawyers and workers comp attorneys and we have a network of other specialists that we often refer to. We are CARF Accredited in Pain Management, which is the gold standard of rehabilitation in Texas Workers Comp. Our Medical Doctors, Chiropractors, Nurse Practitioners, Physicians Assistants, and large supporting staff are ready to help anyone who has been injured. Please call us today and let us help if you are having any of these problems.
If you read our blogs, you know that we are constantly monitoring how well we are doing at meeting the needs of our patients. We have an ongoing survey that lets patients rate us from1 (bad) to 5 (excellent) on our performance. The last 15 patients that rated us gave us perfect 5′s in every area! Some of the comments that were written about us by actual patients were:
Great medical care vith a very friendly staff.
You are always professional and sweet.
Your availability is beyond amazing.
My husband and I are lucky to have ya’ll around.
Dr. Wolski and staff rock!
You are wonderful.
You guys are awesome!
WOL+MED is the best clinic ever!
Dr. Helsten, Janet, and all staff are superior.
Great service!
Lovely staff and doctor.
We really appreciate all of this great feedback and we hope that others will see this and decide to give us a try too. We love giving excellent service!
Recently, WOL+MED has become aware of the many places on the internet that patients can go to and rate their doctors. The majority of things said about WOL+MED doctors is very positive, and even enthusiastic in many cases. Unfortunately, these sites are not able to verify that comments were made by actual patients of the doctor they are rating, or that the ratings are based on actual experiences with the doctors. Nevertheless, the feedback can be very valuable.
One website that allows people to rate doctors uses a 4-star system. Here, Dr. Wolski is rated very favorably, especially from people who we have been able to verify as actual patients of WOL+MED. There was also a bad review on there by a person who we were able to identify as someone who never had an experience with WOL+MED because they were never a patient here. So, to be fair to anyone who is interested in getting actual, true feedback from people who have actually been patients at WOL+MED, we did our own study using the same parameters as those used on the web.
Here’s what we found from a survey of 32 active WOL+MED patients. Patients were asked to rate the doctor on a 5 point scale where 5 is excellent and 1 is bad.
Ease of Appointment – 4.93 out of 5.
Courteous Staff – 4.93 out of 5.
Accurate Diagnosis – 4.93 out of 5.
Follow Up – 4.9 out of 5.
Bedside Manner – 4.84 out of 5.
Spends Time With Me – 4.75 out of 5
As you can see, actual patients at WOL+MED are very happy with the doctors and staff at WOL+MED. Now, take a look at the enthusiastic feedback these patients gave us.
Margaret is so wonderful! She takes time to listen and makes you feel comfortable in the process.
Dr. Shultz is the best. His concern for treatment is very caring and he goes above and beyond to help.
Love this place and the people.
Simply the best!
Wonderful operation. No other clinic like yours. Multitude of services is appreciated.
I wish all doctors were just as caring as Dr. Helsten.
The Doctor and staff are wonderful.
Staff is awesome.
I Love WOL+MED!
I love WOL+MED. They have been great to me and helpful with getting me better from my injuries.
The staff here and care that I received at WOL+MED has been first rate and I recommend you to all my colleagues. Thanks!
Always great service and nice people.
If anyone has a doubt as to how patients feel about the doctors and staff at WOL+MED, just remember the feedback from our actual patients. There’s a very good reason that WOL+MED’s #1 source of new patients is from the referrals of our existing patients. So, if you were hurt at work or in a car wreck, or if you or a family member is sick, give WOL+MED doctors a try. We really do want to be your doctor and we’re committed to making you happy to choose and recommend us.
According to CBS 11, the DFW area set a record of 9.4″ of snow – the most snow to ever fall in a single calendar day (as of 9:30pm). The roads were slick and terrible. Schools were closed, businesses closed early, and the post office delivered. The road in front of my house had snow up to the top of the curb and the mailman drove his mail truck from one mailbox to the next and at just about the same time as every other day. I was amazed at the perseverance of the United States Postal Service. They really do deliver the mail regardless of the weather. I think we should all make an effort to meet our postal delivery person and say thank you. They have a really hard job and they often risk their safety in the line of duty, like today. We all get our mail on time, every day, come rain or snow, because the USPS goes the extra mile. We owe them a debt of gratitude.
